Terms and Conditions

Sahem Travel

Welcome to Sahem Travel! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking our services, you accept these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Company Information

Sahem Travel is a company specialized in tourist tours, moorings, Hajj and Umrah transportation, and VIP services. Established in 2018 in the Kingdom of Saudi Arabia, we strive to provide exceptional travel experiences.

For inquiries, contact us at:

Email: info@sehemtrv.com

2. Services

We provide a variety of travel-related services, including but not limited to:

Tourist tours
Mooring services
Hajj and Umrah transportation
VIP travel services

All services are subject to availability and specific terms outlined in service agreements or itineraries.

3. Booking and Payments

To book a service, customers must provide accurate details and make the necessary payments as per the booking terms.
Prices are subject to change without prior notice; however, confirmed bookings will not be affected.
Payments must be made using approved methods listed on our website.
Cancellations and refunds are subject to our cancellation policy.

4. Cancellations and Refunds

Cancellation requests must be made in writing via email to info@sehemtrv.com.
Refunds, if applicable, will be processed based on the terms outlined at the time of booking.
Certain services, such as Hajj and Umrah transportation, may have non-refundable policies due to regulatory and logistical reasons.

5. Customer Responsibilities

Customers must ensure they have valid travel documents, including visas, passports, and permits where required.
It is the traveler’s responsibility to comply with local laws and regulations of the travel destination.
Customers are expected to adhere to guidelines provided by Sahem Travel regarding safety, punctuality, and conduct during tours and services.

6. Liability Disclaimer

Sahem Travel acts as an intermediary between customers and service providers (hotels, airlines, transportation companies, etc.) and is not liable for any service failures beyond our control.
We are not responsible for delays, cancellations, accidents, or losses arising from third-party providers.
Customers are encouraged to obtain travel insurance to cover unforeseen circumstances.

7. Privacy Policy

We respect your privacy and will only collect and use personal data as outlined in our Privacy Policy.
Customer information will not be shared with third parties except as required to provide travel services.

8. Changes to Terms and Conditions

Sahem Travel reserves the right to modify these terms at any time. Changes will be effective upon posting on our website.
Continued use of our services after modifications constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved in the competent courts of Saudi Arabia.

For any inquiries or clarifications regarding these terms, please contact us at info@sehemtrv.com.

Thank you for choosing Sahem Travel!

Sahem Travel

تواصل معانا